Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
Ron Kaufman, Evolve Publishing, 2012-08-07
书号：9780984762507
语言： 英语
进度
甄选评议中2012年11月9日
已入选，准备制作ing2012年11月9日
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知识锦囊已完成并已上线2013年10月3日
